Life Insurance Assistant

Position Summary

This position will be responsible for providing administrative support to a dynamic team of Life Insurance Advisors in servicing a very active book of business. The successful candidate must be highly motivated and have the ability to work in a fast-paced environment.

Benefits

• Competitive compensation package
• Generous health and dental benefits program, including Healthcare Spending Account
• Robust Group Retirement Savings program with company matching
• Reimbursements of license fees and professional membership dues
• Full support of continuing education and growth opportunities, including career mentorship with senior management
• Hybrid work schedule that supports work-life balance
• Epic year-round employee events!
• Wellness programs, including a special initiative for new moms
• Opportunities to give back to our communities through philanthropic programs
• Membership to an exclusive employee discount program
• Discounts to gym membership and select local retailers

Our client assists employees by paying for work related courses, as well as annual licensing

and designation fees, including RIBO, CAIB, CRM and CIP designations!

Key Accountabilities

Life Insurance

• Prepare insurance carrier illustrations, proposals, applications and other policy-related documents for clients
• Place order for all necessary insurance policy underwriting requirements
• Submit life, disability and critical illness insurance applications to insurance companies
• Proactively follow up on all pending cases to ensure company service standards are met
• Ensure that all policy issuance and settlement processing steps are carried out in a timely and compliant manner
• Provide Advisors with updates on ongoing policy cases
• Identify potential concerns/issues and assist Advisors with solutions
• Provide quotations for proposed policy changes
• Respond to client calls and answer queries relating to coverage and billing
• Resolve issues regarding client premiums, account reconciliation, and other issues as they arise
• Maintain hardcopy and electronic client files
• Provide backup to team members during periods of absence
• Prepare annual commission report for auditors
• Perform other related duties and special projects, as required

Administrative Duties

• Maintain and update the filing system, including ensuring all documents and paperwork are filed and logged accordingly in the system
• Log existing and terminated client files
• Other administrative duties such as printing, photocopying and scanning of documents

Candidate Qualifications

• 3+ years of administrative experience in the life insurance industry
• Knowledge of life insurance terminology and products
• Experience with insurance carriers’ products, software and websites
• Advanced proficiency in Microsoft Office Program: Excel, Word, PowerPoint and Outlook
• Proven accurate data entry skills and attention to detail
• Life License (LLQP), or the willingness to obtain within 1 year of continuous employment
• Excellent organizational and effective time management skills
• Ability to work independently while being committed to functioning as a team player
• Professional interpersonal and communication skills, both verbal and written
• Ability to multi-task in a fast-paced and challenging environment
• Post Secondary education is preferred

Skill Sets Required

• Effective verbal and written communication skills
• Excellent organizational and time management abilities
• Self-motivation with ability to problem-solve with limited supervision
• Flexibility to work in a fast-paced and dynamic environment with changing priorities
• Ability to work independently and as a team member
• Accurate data entry skills with a strong attention to detail

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