Claims Examiner - Professional Liability

About the Role

‍

As a Professional Lines Claims Specialist, you will manage a portfolio of professional liability insurance claims for portfolio of accounting clients. An advocate for the accounting profession, you will be responsible for providing policyholders with a rigorous defence, while ensuring prudent and effective cost containment and oversight.

‍

§  Assess coverage:  Analyze relevant policies to determine coverage available. Identify the allegations and assess coverage to determine the extent to which coverage may apply to the claim.  

§  Investigate: Research, gather and analyze documentation in relation to the claim, including interviews, evidence, expert reports, legal pleadings, building codes, construction products and building systems.

§  Evaluate liability and damages: Working with internal and external experts, assess the extent of potential liability and damage.  

§  Financial management: Maintain accurate and timely reserves based on best available information, actively and effectively mitigate and manage costs and expenses.  

§  Engage and oversee experts: Engage internal and external professionals and other consultants to support effective and timely claim resolution, including accountants, auditors, and internal and external counsel.  

§  Mediate, Negotiate & Settle: Within company policies and guidelines, including authority statements, you will identify potential litigation and non-litigation strategies and determine the best course of action. You will support the full claims lifecycle including mediations, pre-trial conferences and other procedures, negotiations and settlements required to bring the claim to resolution.  

§  Document: Maintain a full and complete chronology of events for each claim.

‍

Your key daily interactions will include:

‍

§  Colleagues on the Claims & Legal team;

§  Accounting firms and employees;

§  Internal and external experts and consultants;

§  Internal and external lawyers;

§  Third party insurance adjusters.

‍

About You

‍

You are an experienced, results-focused professional with the empathy, intelligence, and drive to help our clients through a sometimes-lengthy claims process. You are active in your profession and likely to be a member of the Chartered Insurance Professional Society (CIP or FCIP).

‍

You bring

‍

§  10+ years’ work experience in managing professional liability insurance claims

§  An undergraduate degree from an accredited university.  

§  Exceptional analytical, critical and strategic-thinking skills.

§  Very strong administrative, time management and organizational skills.

§  Proactive problem-solving capacity, finding creative solutions to meet the objective.

§  Shrewd negotiating capabilities;

§  Effective relationship management, establishing trust, using discretion and acting professionally, to maintain effective working relationships.

§  Outstanding written and verbal communication, and

§  Strong proficiency in basic office software (Office 365 or equivalent).

‍

We are:

‍

• A niche company
• Experts in our field
• Driven by member value
• On the brink of exciting change

‍

We offer:

‍

• Competitive compensation
• RSP matching
• Wellness allowance
• Vacation & non statutory holidays
• Hybrid work arrangement
• Competitive benefits

‍